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Category 01

Trust & Safety

If a broker fails on trust, nothing else about it matters much: which is why this category carries the most weight of any of them. We're looking at who regulates the broker, what additional licenses it holds, how long it's been operating, and which specific legal entity would actually hold your account.

Main regulatory protection
70%
Additional licenses
15%
Market Presence & Operating History
15%

Trust & Safety Score = Main Regulation Score × 70% + Additional Licenses Score × 15% + Market Presence & Operating History Score × 15%

Main Regulatory Protection

Regulatory Status Score
Tier-1 regulation 5
Tier-2 regulation 4
Tier-3 regulation 3
Offshore regulation 2
Unregulated 1

Additional Licenses

Additional Licenses Held Score
No additional licenses 0
One additional Tier-3 license 1
One additional Tier-2 license 2
One additional Tier-1 license 3
Two or more additional strong licenses 4
Multiple Tier-1 licenses across major jurisdictions 5

Market Presence & Operating History

Years in Operation Score
20+ years 5
10-19 years 4
5-9 years 3
2-4 years 2
Less than 2 years 1

Trust & Safety Score Caps

We cap the score in certain cases: otherwise a broker with thin or murky regulation could still land a high Trust & Safety score just by being old or ticking a few secondary boxes, and that would defeat the point.

Broker Status Maximum Trust & Safety Score
Unregulated 1.5
Offshore-only 2.5
Tier-3 only 3.5
Tier-2 only 4.3
Tier-1 regulated 5.0

Red Flags and Score Adjustments

The tables above cover most cases, but not all of them: if we turn up something concerning that the standard scoring doesn't capture, we'll mark the score or the verdict down manually rather than let the formula have the last word.

  • Regulatory warnings, fines, suspensions, license restrictions, or enforcement actions
  • Unclear legal entity, ownership structure, or client onboarding entity
  • Unresolved withdrawal complaints or repeated payment issues
  • Misleading claims about regulation, fees, execution, bonuses, or trading conditions
  • Opaque company information or limited disclosure of key legal documents
  • Major inconsistencies between published terms and customer support responses
  • Highly restrictive bonus terms that may prevent realistic withdrawals
  • Serious platform stability, execution, or order-handling concerns

These adjustments aren't applied lightly: how much a red flag costs a broker depends on how serious it is, how recent, how often it's come up, and how solid our source is. A serious enough flag can cap the final score regardless of how well the broker does everywhere else.

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