ACY Securities Review: Is It Safe? Fees, Withdrawals & Verdict

The figures below need to be read in context: pricing depends on the account, and regulatory protections depend on the entity serving the client.

ACY Securities' regulatory position depends on the contracting entity and the client's location, so its Australian licence should not be read as a global authorisation.

Which legal entity serves the customer?

What protection actually applies?

For Australian residents and businesses using ACY Securities Pty Ltd, ASIC licence 403863 applies. Australian retail CFD rules include leverage limits, margin close-out and negative-balance protections; professional-client treatment differs. Professional-indemnity insurance addresses specified insured liabilities, not a worldwide statutory deposit guarantee or cover for broker insolvency and trading losses.

For a 100,000 EUR EUR/USD round-turn trade, Basic costs 2 pips ($20) and ProZero costs 0.60 pips ($6), including spread and commission. This comparison applies only to that instrument, trade size and round-turn basis.

Trading commissions and account-level pricing

Basic and Standard use marked-up variable spreads with no FX lot commission, whereas ProZero combines raw spreads with a standard-lot commission. The EUR/USD comparison above should not be generalised to other instruments, trade sizes or entities.

Overnight financing and non-trading fees

Leveraged forex and CFD positions held overnight may incur swap or financing charges, which vary by instrument and position. ACY also reports currency-conversion charges when a deposit currency differs from the account's base currency.

ACY marks its deposit methods as free, but withdrawals have a different fee structure: the first five each month are free and later withdrawals cost $25 in the account-currency equivalent. Deposit processing is instant for cards, e-wallets, crypto and local or QR payments, while bank transfers take 1–3 business days; these processing times are not a guarantee of bank settlement.

How to request a withdrawal

1. #

Withdrawal problems reported online

Online reports include individual disputes about withdrawal receipt or rejection, alongside positive withdrawal accounts. These reports do not establish broker-wide outcomes.

The Basic account starts at $50, but Standard and ProZero have higher minimums. The account choice also changes how trading costs are structured, so the lowest entry threshold does not describe every pricing option.

Demo account and free practice tools

ACY offers demo accounts, allowing prospective clients to practise with its platforms before placing live trades. A demo account is a learning tool, not evidence of how live orders will execute.

Leverage, stop-out levels and risk

Account terms state maximum leverage of up to 1:5000 for eligible international clients, while the Forex instrument terms separately state up to 1:500 for eligible clients. The stated margin-call level is 100%, and stop-out levels range from 30% to 50%; the applicable terms depend on the account and instrument.

ACY pairs a proprietary web and mobile platform with MetaTrader access, so traders can choose between the broker's interface and MetaTrader's wider automation ecosystem.

What the trading interface looks like

ACY's platform materials describe charting tools, technical indicators, one-click trading and customisable watchlists. These features support discretionary order placement and monitoring, while the proprietary platform is web-first rather than a full algorithmic environment.

Automation, APIs and copy trading

MT4 supports MQL4 Expert Advisors and custom indicators on desktop or VPS, while MT5 supports MQL5 Expert Advisors and the Strategy Tester in that environment. Browser and mobile versions focus on trading and monitoring rather than full-code automation. ACY also describes FIX API access through ACY Connect for institutional and professional traders, and copy trading through Tradingcup with MT4 and MT5.

ACY's range is primarily leveraged derivatives rather than direct holdings: stock, ETF and crypto CFDs track prices without conferring ownership of the underlying assets. Bonds and options are not offered, and crypto derivatives are unavailable to UK retail clients.

ACY describes its execution model as straight-through processing and says server-to-liquidity-provider routing can take up to 30 milliseconds. That routing time is not a measurement of the complete order fill.

Report measured outcomes

ACY does not publish a broker-wide distribution of price improvements and adverse fills, so the routing figure alone does not establish typical execution quality.

Disclose limitations

Fast-moving news markets and thin sessions increase the chance that prices change between order submission and execution. A market order may therefore receive a better or worse price than the quote seen when it was placed.

ACY combines operational help with material for following markets and learning about forex and CFDs.

Customer Support

Clients can contact support by phone, email or live chat during the stated 24/5 support schedule.

Market Research and Education

Research resources include market analysis, an economic calendar, price charts and webinars. The education hub covers introductory forex and CFD courses, technical strategies and structured lessons.

Customer reports describe both helpful support and disputed withdrawals or profit adjustments. These are individual accounts rather than established broker-wide outcomes.

What customers say about ACY Securities?

Forex Peace Army includes positive and negative accounts from different reviewers. It notes that several reviews were removed after overlaps with ACY locations or accounts, so the excerpts below should be read with that moderation context in mind.

“They are very helpful and I could withdraw my profit”

Mohamed Shawky | 2025-03-01

“the money has never hit my bank account”

wnatt | 3 Mar 2026

“ACY clawed back over €51,000”

OMFXB | 4 Apr 2025

The withdrawal and profit-adjustment statements are reviewers' accounts, not verified findings.

ACY's fit depends on whether a client values platform choice and leveraged trading, or instead needs direct ownership and clearly local protections.

Eightcap is a comparison point for forex traders choosing between Raw and Standard account formats across MetaTrader and other eligible platforms, whereas FP Markets is relevant when access to cTrader or TradingView through some entities is the deciding factor.

ACY's retail eligibility statement covers live-account sign-up with individual ID verification; it is not a blanket confirmation of eligibility in every country.

How the signup process works

1. Submit a government-issued identity document and proof of residence, then complete the selfie or liveness check for live-account verification.

Choose ACY Securities if its account-specific pricing and MT4 or MT5 workflow match the way you trade; hesitate if you need direct asset ownership or cannot establish which entity and protections would apply to your account.

This review assesses ACY Securities' account pricing, entity-specific safeguards, funding terms, platform workflows, product exposure and customer reports, keeping claims within their relevant account, instrument and jurisdiction.